PHONE INTERPRETATION
ApexLingo professional interpreter, a member of your staff, and a caller who struggles with English make up a three-way call for phone interpretation.
WHY CHOOSE APEXLINGO’S OVER-THE-PHONE INTERPRETATION SERVICE
Many Languages and 24/7 Availability
ApexLingo makes it easy and cost-effective to reach a qualified interpreter around the clock for hundreds of languages.
Telephonic interpretation services are available 24/7/365, and all spoken languages are available at the same price.
Speed and Connection Process: Connect almost immediately
To eliminate time-consuming procedures like entering account numbers, PINs, or language codes, select from a variety of speed-dial call flows.
ApexLingo makes it easy for your staff to comply with Joint Commission Standards by removing barriers to access.
Our approach avoids operators, who many of our rivals rely on to record the data and then manually direct you to a line of interpreters, delaying what ought to be a quick connection by several minutes.
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Trained, Professional Employee Interpreters
Our employee interpreters complete extensive, standardized interpreter training before taking calls.
They’re consistently monitored for quality and receive continuing education throughout their employment with ApexLingo.
No Hidden Fees
ZERO NEED FOR EQUIPMENT PURCHASE
To use our services, you don’t need to buy any equipment. You may utilize whatever tools you already own.
UNRESTRICTED USE OF OUR RESOURCES
To access our materials, which include practical manuals, white papers, and case studies for enhancing your language access program, you do not need to be a client. For our resources on healthcare, and for our resources on business.
ACCESS TO REPORTS AND INVOICES IS UNLIMITED
You can use our reporting software for nothing. When and as you need them, create and pull reports.
UNLIMITED SUPPORT
- Your dedicated account manager and calls to client services are free of charge.
- We deploy our team of skilled implementation specialists to you if you have a big system that needs assistance with implementation. If your system is smaller, we can onboard it remotely for free.
ApexLingo's phone interpretation service is convenient, fast, and cost-effective
Phone Conversations
For contact centers, companies, and other organizations that operate primarily over the phone, phone interpretation is the answer.
You may easily add an interpreter to the line if you need to call to make an appointment or if a client or patient calls.
Less Common Languages
You don’t need to hire staff interpreters for a variety of languages or wait for those harder-to-find languages to be available through regional interpreter services.
You can reach qualified translators for hundreds of languages who can take your calls right away by using ApexLingo.
Short Conversations
The minimum fee for an onsite interpreter is two hours plus travel time. If you only require an interpreter for a short while, this can get rather expensive. You only pay for the minutes the interpreter is on the line while using phone interpretation.
Time Sensitive Emergencies
An on-site interpreter may not show there for several hours. Even waiting for a staff interpreter to finish another session and then assist you can take some time.
Phone interpreters are the ideal choice when seconds count, such as for 9-1-1 calls or life-threatening medical emergencies.