ON-SITE INTERPRETATION

When a qualified interpreter comes to your place to facilitate communication between a member of your staff and someone who struggles with English, this is known as on-site interpretation.

WHY CHOOSE APEXLINGO’S ON-SITE INTERPRETATION SERVICE

Certain conversations ought to be had face-to-face.

While interacting with patients or clients, sometimes a more personal touch is necessary. In the following situations, on-site interpreters may be the best option:

  • An interpreter is present during conversations with young children, people suffering from Alzheimer’s or dementia, and anyone else who might have trouble identifying a caller’s voice or a face on a screen.

  • Receiving delicate information, such as a terminal diagnosis.

  • Conversations where it could be challenging for a remote interpreter to keep track of and relay who is speaking.

In numerous UK cities, ApexLingo offers on-site interpreting services. ApexLingo will work with you to identify your on-site requirements and develop a unique solution.

In the absence of local on-site interpreters, ApexLingo may offer phone interpretation in more than 300 languages or video interpretation in more than 30 languages. Local interpreters frequently charge by the hour.

Qualified, Experienced Interpreters

In addition to being tested on interpretation protocols, ethics, and best practices, ApexLingo’s on-site interpreters must pass a performance exam with at least a “Level 3 – Professional Working Proficiency” on the Interagency Language Roundtable (ILR) scale.

We choose qualified applicants with a mix of:

  • Experience in interpretation for at least two years
  • Training and certification for professionals
  • A certification in interpreting
  • Knowledge outside of interpretation in pertinent fields (e.g. healthcare)

 

An easy-to-use scheduling portal

You can schedule on-site ApexLingo interpreters directly using the ApesLingo On-Site Scheduling Portal, which features:

  • An appointment display on a calendar
  • automatic alerts of status
  • The specific needs text box
  • report-generating abilities
  • plus more!

With our straightforward request process, scheduling is simple:

SIGN IN

CLICK “SCHEDULE INTERPRETER” BUTTON

FILL OUT REQUEST FORM

SUBMIT!

WAIT FOR CONFIRMATION

Standard requests are confirmed by ApexLingo in 24 hours, and urgent requests are confirmed in an hour.