LANGUAGE SERVICES FOR BUSINESS
Whole Language Services Package Designed for a Wide Range of Businesses
Phone Interpretation
Video Interpretation
Translation & Localization​
On-Site Interpretation​
Assessment
Why Work with the Top Language Supplier for Businesses?
5 of the top 10 banks
Agencies in 5 of the top 5 in metro areas
8 of the top 10 health insurer
Member of 5 of the top 5 health systems
4 of the top 5 auto insurer
Skilled and competent staff interpreters
First, the bilingualism of every translator on our staff is investigated, examined, and tested. Candidates who pass the initial screening go on to complete the in-house created instructor-led interpreter training program by ApexLingo.
Training in Interpreting for Your Industry
Our teacher teaches our prospective interpreters best practices, procedures, and vocabulary reviews for a variety of industries, including finance, insurance, utilities, law, 9-1-1, and hospitality, during our in-depth training program. Employee interpreters must successfully complete both written and oral exams before moving up to the call floor.
The following industries’ interpreters at our company receive training in a variety of areas, including:
| INSURANCE | UTILITIES | FINANCIAL SERVICES |
|---|---|---|
| Medical and legal terminology | Terminology clarification for billing, contracts, and service cancellation | Definitions of various accounts, loans, and forms of credit |
| Typical expenses, payments, and fees for financial transactions | Installation and repairs of equipment | Financial disputes |
| Insurance phrases for automobiles, property, life, and homes | General enquiries and customer service | Typical banking talks, for instance |
| Procedure and guidelines for calls with recorded statements | Typical utility jargon and notions | Standard banking jargon |
Operations Compliant with PCI
Data security, PCI compliance, and HIPAA compliance are standards that our operations adhere to and which are independently audited. Among our security precautions are:
- No cell phones are permitted.
- There are no written notes.
- Require security badges
- Interpreters are overseen by managers.
Enhance Efficiency with Skilled Interpreters
According to ICMI’s poll, 60% of call center managers think organizations like ApexLingo help their agents’ KPIs in one or more ways.
Provide top-notch customer service
Employee interpreters are taught how to mirror the tone and intent of your sales or service workers throughout their interpretation training to ensure that your customers receive the same high quality of customer service regardless of language.
Safe Translation Services for Your Company
Major corporate objectives, like expanding into new markets and improving customer happiness, depend more and more on translation.
Why ApexLingo for Business Translation?
- Secured end-to-end translation platform guards clients’ personal data
- A simple to use translation site for project and expense tracking
- Use of translation memory at lower cost across several facilities
- Human linguists with advanced degrees and industry-specific knowledge
Several Industries We Serve
To learn more about the resources we can translate for your industry, click the link below.
For Healthcare
For Banking
For Insurance
For LifeScience
For Legal
